|Monday||10:00 AM–09:00 PM|
|Tuesday||10:00 AM–09:00 PM|
|Wednesday||10:00 AM–09:00 PM|
|Thursday||10:00 AM–09:00 PM|
|Friday||10:00 AM–09:00 PM|
|Saturday||10:00 AM–09:00 PM|
|Sunday||12:00 PM–05:00 PM|
It’s official - we are open as of Saturday May 23rd!! 🙌🏼 Although we are back open for you to shop and sell, the safety of our staff and customers is our top priority so some restrictions have been put in place. You probably have lots of questions, so we are going to do our best to answer them here.
1. What are your hours?
We are now open for regular weekday hours!
2. Are you buying?
Right now we are accepting all seasons of gently used, teen/twenty something styles for CASH on the spot with some restrictions. All items brought in must be freshly laundered. We would prefer items be brought folded and in a plastic bin, basket, or tote (something with a hard surface that can be wiped down). If you don't have something like this that is totally okay - we can transfer your items to one of our plastic bins when you come in store. We also reserve the right to turn away buys for any safety reasons.
3. Are you accepting returns?
Yes, all items purchased online can be returned in store for either exchange or store credit within 30 days of receipt. Items must have tags attached and you must have your invoice with you. For all items purchased in store our regular return policy of 7 days applies.
4. Are your fitting rooms open?
Yes, our fitting rooms will be opened with strict cleaning protocols in place, as well as only every other room being used for people to try on clothes.
5. Are you limiting the amount of customers in store?
Yes, we will only be allowing a limited amount of customers in the store at any time to allow for proper social distancing measures. We ask that if you or someone in your family has been or is sick you refrain from coming in store. Our greeter will let you know if we are at capacity and if so you will be asked to wait outside. We understand that families want to shop together, however we ask you to limit the number of people you bring with you where possible. Please keep children with you at all times.
6. What safety precautions are you taking?
We are taking several precautions in store to create a safe and healthy shopping experience for both our customers and staff. We have installed protective barriers across our front counter area and between staff workstations. At this time we are requiring all staff to wear masks and/or face shields while not in the protected areas, and are recommending customers wear a mask if they feel comfortable doing so. We have also installed social distancing signage throughout the store including arrows indicating which direction the aisles will be shopped at, as well as stickers on the floor to indicate where to stand for checkout. All customers and staff should stay 6 feet apart where possible. Hand sanitizer has been made available for all customers coming into the store. Our washrooms are also closed to customers at this time. Finally, we have implemented an enhanced cleaning process including the disinfecting of high touch areas throughout the store.
7. Can I still shop online?
Yes, our online shop will continue to operate with both curbside pickup and delivery. We will continue to add new items on a regular basis. Items shown in our online shop are not available in store.
What we do
We buy and sell gently used clothes, shoes and accessories for teens and twenty somethings. We buy and sell both men's and womens clothing! We have all the hottest name brands and styles that you see at the malls at up to 70% less than the mall prices. We look for brands such as American Eagle, Adidas, Champion, Lululemon, H&M, Nike, Urban Outfitters and many many more...
We Buy and Sell All Sizes!
Styles for everyone and sizes for all! At Plato’s Closet we buy and sell sizes 00 to 6X in women's clothing, and from 28 to 44 in men's sizes so you’ll always find the perfect fit for less!
Get the most money for your items!
1. We are not a Thrift Store because we BUY and sell clothing, shoes and accessories that are current and trendy and styles that have been seen in the mall stores in the last year or year and a half.
2. We are different than a Consignment Store because there is no appointment needed, there are no restrictions on the number of items you can bring in, we buy all year round and we pay you cash on the spot!
3. We do want you to get the most money for your items and if you follow these few steps your trip to Plato's Closet London will be a successful one.
a) Your items are freshly laundered - We cannot accept clothing with any stains or odors.
b) All functions of the item are present and in working condition - We have to pass on items missing features such as belts, buttons and zippers. The items must be in "gently used" condition.
c) PLEASE NO GARBAGE BAGS - Bring your items in reusable shopping bags, laundry baskets or small boxes. Items become too wrinkled, less desirable and increases wait times.